Privacy Policy
Effective Date: July 24, 2026
Last Updated: July 24, 2026
Greysun Demand Partners (“Greysun,” “we,” “us,” or “our”) provides lead generation, client acquisition, marketing, appointment-setting, automation, and related business services.
Greysun Demand Partners is operated through one or both of the following affiliated legal entities:
Hedhaus Inc., a Canadian corporation; and
Nigel’s Agency LLC, a United States limited liability company.
The legal entity responsible for a particular service, contract, payment, or invoice will be identified in the applicable proposal, service agreement, order form, payment page, or invoice. Hedhaus Inc. and Nigel’s Agency LLC may provide services to one another as affiliated service providers and may share information where reasonably necessary to operate Greysun, deliver services, administer accounts, process payments, and comply with legal obligations.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you:
visit greysunpartners.com or any related page;
submit an inquiry or website form;
book an appointment;
communicate with us by telephone, email, SMS, or another channel;
purchase or use our services;
interact with advertisements, landing pages, surveys, or marketing campaigns operated by us; or otherwise provide information to Greysun.
By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal information.
Contact and identity information
This may include:
first and last name;
business name;
job title;
email address;
telephone or mobile number;
mailing or business address; and
social-media or professional-profile information.
Inquiry, appointment, and business information
This may include:
appointment dates and times;
information provided in booking forms;
comments, questions, and communication history;
business objectives, service needs, budgets, timelines, and preferences;
lead-generation or client-acquisition requirements; and
information necessary to prepare a proposal or deliver services.
Communications and consent records
We may retain:
emails, SMS messages, call notes, and support communications;
the date, time, source, and method of an opt-in or opt-out;
the website page or form through which consent was provided;
the consent language presented at the time;
IP address and device information associated with the submission; and
records of requests to unsubscribe or withdraw consent.
Billing and transaction information
This may include:
billing name and address;
invoice details;
payment status;
transaction identifiers;
purchased services;
contract and accounting records; and
limited payment information provided by payment processors.
We generally do not directly store complete payment-card numbers. Payments may be processed by third-party payment providers subject to their own privacy and security practices.
Website and technical information
When you use our website, we or our service providers may automatically collect:
IP address;
browser and device type;
operating system;
referring website or advertisement;
pages visited;
links clicked;
date and time of access;
approximate geographic location;
cookie and advertising identifiers; and
website interaction and conversion information.
Information received from other sources
We may receive information from:
referral partners;
advertising platforms;
social-media platforms;
business directories;
public professional profiles;
analytics providers;
service providers;
clients for whom we provide marketing or appointment-setting services; and
other sources permitted by law.
We do not treat information obtained from another source as valid SMS consent unless the applicable individual has provided legally sufficient and verifiable consent for the specific sender and messaging program.
2. How We Use Personal Information
We may use personal information to:
respond to inquiries and requests;
schedule, confirm, modify, and remind you about appointments;
communicate about our services;
prepare proposals, agreements, and invoices;
provide lead-generation, marketing, automation, and appointment-setting services;
operate customer relationship management systems;
qualify prospective clients or business opportunities;
deliver customer support;
administer accounts and contractual relationships;
process payments and maintain accounting records;
send service-related email and SMS communications;
send marketing communications where permitted by law and where any required consent has been provided;
operate and improve our websites, forms, funnels, advertisements, and campaigns;
measure advertising performance and website conversions;
prevent fraud, abuse, unauthorized activity, or security incidents;
enforce agreements and protect our legal rights;
comply with legal, regulatory, tax, accounting, and recordkeeping obligations; and
carry out other purposes disclosed when information is collected.
We will not use personal information for a materially different purpose without providing appropriate notice or obtaining consent where required.
3. SMS and Mobile Messaging
When you voluntarily opt in to SMS communications, Greysun may send messages relating to:
inquiry confirmations;
appointment confirmations;
appointment reminders;
scheduling or rescheduling;
follow-up questions;
requested information;
service updates;
customer support; and
promotional or marketing messages where you have separately agreed to receive them.
Message frequency varies. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP. You may request assistance by replying HELP or contacting us using the information listed below.
Consent to receive marketing SMS messages is not a condition of purchasing goods or services.
Opting out of SMS does not prevent us from contacting you through another lawful method where necessary to respond to your request, administer an existing agreement, or comply with legal obligations.
Mobile-information restriction
No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes.
We may share mobile information with service providers that assist us in delivering and supporting our messaging program, including telecommunications providers, messaging platforms, customer-service providers, and technology vendors.
All categories of information sharing described in this Privacy Policy exclude text-messaging originator opt-in data and consent. SMS opt-in data and consent will not be sold, rented, or shared with third parties for their independent marketing purposes.
4. Lead Generation and Client Campaigns
Greysun provides lead-generation, marketing, appointment-setting, and related services to business clients.
Depending on the engagement, we may:
collect information directly through a Greysun-operated form;
operate a landing page or advertising campaign for a client;
receive information from a client’s systems;
process information in a customer relationship management platform;
communicate with a prospective customer on behalf of a client; or
transfer an inquiry to the specific client identified in the relevant advertisement, form, disclosure, or consent language.
Where Greysun processes personal information solely on behalf of a client, the client may be the organization primarily responsible for determining how that information is used. The client’s privacy policy may also apply.
We do not represent that a general submission to Greysun authorizes unrelated businesses to call or text you. Where information will be transferred to a particular client or partner for its independent use, we will identify or describe that recipient at or before collection when required by law.
We may disclose an inquiry to a client only where doing so is consistent with:
the purpose disclosed on the applicable form or landing page;
the individual’s reasonable expectations;
the consent provided;
our contractual obligations; and
applicable privacy, advertising, telemarketing, and messaging laws.
5. How We Disclose Personal Information
We may disclose personal information to the following categories of recipients.
Affiliated entities
Hedhaus Inc. and Nigel’s Agency LLC may share information with one another for:
service delivery;
administration;
billing and invoicing;
customer support;
business operations;
accounting;
technology management;
legal compliance; and
internal reporting.
The applicable contracting or invoicing entity will normally be identified in the relevant agreement or invoice.
Service providers
We may use service providers for:
website hosting;
customer relationship management;
email delivery;
SMS and telephone services;
scheduling and calendars;
payment processing;
accounting and invoicing;
analytics;
advertising;
automation;
document storage;
customer support;
cybersecurity; and
professional services.
These providers may process personal information only as needed to perform services for us, subject to applicable contractual and legal restrictions.
Clients and identified business partners
Where we operate a lead-generation or appointment-setting campaign, we may provide information to the client or partner identified in the applicable campaign, advertisement, form, or disclosure.
We do not disclose SMS opt-in consent to clients or partners as permission for them to send marketing messages unless the individual has separately and expressly consented to receive messages from that specific sender.
Professional and legal recipients
We may disclose information to:
lawyers;
accountants;
auditors;
insurers;
banks;
regulators;
courts;
law-enforcement authorities; or
government agencies
where disclosure is required or permitted by law or reasonably necessary to protect our rights, users, systems, or property.
Business transactions
Information may be disclosed as part of a proposed or completed merger, acquisition, financing, reorganization, asset sale, or similar transaction, subject to appropriate confidentiality and legal safeguards.
6. Sale and Sharing of Personal Information
We do not sell personal information in exchange for money in the ordinary meaning of the word “sell.”
Some privacy laws define “sale,” “sharing,” or “targeted advertising” more broadly and may include certain advertising technologies or transfers of lead information to another business.
Where applicable law provides a right to opt out of such activity, you may submit a request using the contact information below.
We do not sell or share SMS opt-in data or consent for third-party marketing.
7. Cookies, Analytics, and Advertising Technologies
We and our service providers may use:
cookies;
tracking pixels;
tags;
scripts;
local storage;
analytics tools; and
advertising technologies.
These technologies may be used to:
operate the website;
remember preferences;
measure traffic and engagement;
identify errors;
understand referral sources;
attribute leads and conversions;
improve advertising campaigns;
prevent fraud; and
conduct remarketing or targeted advertising where permitted.
You may restrict cookies through your browser settings. Blocking cookies may affect website functionality.
Where required by law, we may provide a cookie-consent or privacy-preference tool.
Browser “Do Not Track” signals are not interpreted consistently across the industry. We may recognize legally required universal opt-out mechanisms where applicable.
8. Email Marketing
Where permitted by law, we may send marketing emails based on consent, an existing business relationship, or another lawful basis.
You may unsubscribe from marketing emails using the unsubscribe link contained in the message.
Even after unsubscribing from marketing, we may continue sending non-promotional messages relating to:
an existing agreement;
billing;
security;
appointments;
service delivery;
legal notices; or
a request you submitted.
9. Cross-Border Processing
Greysun operates through Canadian and United States entities and uses service providers that may operate in multiple jurisdictions.
Personal information may therefore be stored, accessed, or processed in:
Canada;
the United States; and
other countries where our service providers operate.
Privacy laws in those jurisdictions may differ from the laws where you live. Information may also be subject to lawful access requests from courts, regulators, or law-enforcement authorities.
Where required, we use contractual, technical, organizational, and other safeguards intended to provide appropriate protection for cross-border processing.
10. Data Retention
We retain personal information only for as long as reasonably necessary to:
provide the requested services;
administer a business relationship;
maintain consent and opt-out records;
comply with tax, accounting, regulatory, and legal obligations;
resolve disputes;
prevent fraud;
enforce agreements; and
protect legal rights.
Retention periods vary depending on the information and purpose.
Examples may include:
inquiry and appointment records retained while the relationship remains active and for a reasonable period afterward;
SMS consent and opt-out records retained for as long as needed to demonstrate compliance;
contracts, invoices, and transaction records retained for legally required accounting and tax periods;
marketing suppression records retained as necessary to honour opt-out requests; and
website analytics retained according to the settings of the applicable analytics provider.
When information is no longer required, we may delete, anonymize, aggregate, or securely destroy it.
11. Security
We use administrative, technical, and physical safeguards designed to protect personal information against:
unauthorized access;
loss;
misuse;
alteration;
disclosure; and
destruction.
Safeguards may include:
access controls;
passwords and authentication;
encryption where appropriate;
vendor controls;
staff restrictions;
system monitoring;
backups; and
incident-response procedures.
No internet transmission or storage system is completely secure. We cannot guarantee absolute security.
12. Your Privacy Rights
Depending on where you live and the law that applies, you may have rights to:
request access to personal information we hold about you;
request correction of inaccurate information;
request deletion of information;
withdraw consent, subject to legal or contractual restrictions;
request information about how your information has been used or disclosed;
object to or restrict certain processing;
obtain a portable copy of certain information;
opt out of targeted advertising;
opt out of the sale or sharing of personal information;
appeal a decision relating to a privacy request; and
file a complaint with an applicable privacy regulator.
These rights are not absolute and may be subject to identity verification, legal exceptions, retention obligations, and jurisdictional thresholds.
To submit a request, contact us using the information below. Please provide enough information for us to identify you and understand the request.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
13. Canadian Residents
Canadian residents may request access to or correction of personal information under applicable Canadian privacy law.
Consent may generally be withdrawn by contacting us, subject to:
legal or contractual restrictions;
reasonable notice; and
information we must retain to comply with law or document an opt-out.
Questions or complaints may be directed to our Privacy Officer.
Where required, unresolved concerns may also be submitted to the Office of the Privacy Commissioner of Canada or the applicable provincial privacy commissioner.
14. United States Residents
Residents of certain U.S. states may have rights concerning:
access;
correction;
deletion;
portability;
targeted advertising;
sale or sharing;
profiling; and
appeals.
The availability of these rights depends on the state, the nature of the information, and whether the applicable law covers our activities.
An authorized agent may submit a request where permitted by law. We may require proof of authorization and identity verification.
15. Children’s Privacy
Our website and services are intended for businesses and adults and are not directed to children under 13.
We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can review and delete it where appropriate.
16. Third-Party Websites and Services
Our website may contain links to third-party websites, applications, payment processors, scheduling systems, or other services.
We are not responsible for the privacy practices of third parties. Their collection and use of information are governed by their own privacy policies and terms.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect:
operational changes;
new services;
legal developments;
technology changes; or
changes to our information practices.
The revised policy will be posted at:
https://greysunpartners.com/privacy
The “Last Updated” date at the top will indicate when the latest revision took effect.
Where legally required, we will provide additional notice or obtain consent before applying a material change.
18. Contact Us
Questions, privacy requests, complaints, or requests to withdraw consent may be directed to:
Greysun Demand Partners
Privacy Officer: Nigel Lavers
Email: [email protected]
Telephone: 318.515.1923
Canadian entity
Hedhaus Inc.
1209 177A Street SW, Edmonton, Alberta, T6W2A1
United States entity
Nigel’s Agency LLC
1021 E Lincolnway #5085, Cheyenne, WY 82001
When contacting us, please specify whether your request concerns Greysun Demand Partners, Hedhaus Inc., Nigel’s Agency LLC, or a particular campaign or client.